GDPR
Last Updated: February 2025
At Rana Computer Institute, we take your privacy seriously. This Privacy Notice explains how we collect, use, disclose, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1- Who We Are
Rana Computer Institute is committed to protecting and respecting your privacy. For the purposes of the GDPR, we are the data controller, and we determine how and why your personal data is processed. You can contact us at:
Email- ranabelhar@gmail.com
2- What Personal Data We Collect
We collect the following types of personal data when you use our website or interact with our services:
Personal Identification Information: Name, email address, phone number.
Account Information: Username, password, and other details provided when creating an account or enrolling in courses.
Payment Information: Billing address, payment card details (through third-party payment processors).
Course Data: Information related to courses you enroll in, progress tracking, and completion status.
Technical Data: IP address, browser type and version, time zone setting, device information, and other technical details collected via cookies and tracking technologies.
Marketing Data: Preferences in receiving marketing communications, interaction with marketing emails.
3- How We Use Your Personal Data
We process your personal data for the following purposes:
To provide our services: Enabling access to courses, managing your account, and providing customer support.
To process payments: Handling transactions and billing related to course enrollment.
To send communications: Sending course-related notifications, updates, and marketing communications (with your consent).
To improve our services: Analyzing usage data to improve our website and course offerings.
To comply with legal obligations: Fulfilling our legal duties, such as fraud prevention and record-keeping.
4- Legal Basis for Processing Your Data
We process your personal data under the following legal bases:
Consent: We may process your data when you have given us explicit consent (for example, by subscribing to our newsletter).
Contractual necessity: Processing your data to provide the services and courses you have requested.
Legal obligation: When we are required to process data to comply with laws or regulations.
Legitimate interests: Processing data for our legitimate business interests, such as improving user experience and communicating about services.
5- How We Share Your Personal Data
We may share your personal data with third parties in the following circumstances:
Service Providers: We may share your data with trusted third-party providers who assist us in operating our website and delivering services (e.g., payment processors, email service providers).
Legal Requirements: If required by law, we may disclose your data to regulatory authorities, law enforcement, or other legal entities.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred as part of the transaction.
6- International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure that your data is protected by appropriate safeguards, such as the use of standard contractual clauses approved by the European Commission.
7- How Long We Retain Your Data
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For example, we may retain your data for the duration of your course enrollment and for a reasonable period afterward to comply with legal and financial obligations.
8- Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
Right of access: You have the right to request a copy of the personal data we hold about you.
Right to rectification: You can request corrections to any inaccurate or incomplete data.
Right to erasure: You can request the deletion of your personal data under certain conditions (e.g., if the data is no longer necessary for the purposes it was collected).
Right to restriction of processing: You can request the restriction of processing of your data in specific circumstances.
Right to data portability: You can request that we transfer your data to another organization or service provider.
Right to object: You can object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
Right to withdraw consent: You can withdraw your consent to data processing at any time, where consent is the legal basis for processing.
To exercise any of these rights, please contact us at [Your Contact Information / Email Address]. We will respond to your request within the timeframes prescribed by law.
9- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and analyze usage patterns. You can manage cookie settings through your browser, but please note that disabling certain cookies may affect your user experience.
For more information, please see our [Cookie Policy].
10- Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
11- Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we update the notice, we will post the revised version on this page with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed about how we are protecting your privacy.
12- Contact Us
If you have any questions or concerns about how we process your personal data, or if you would like to exercise your rights under the GDPR, please contact us at:
Email- ranabelhar@gmail.com